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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debra Scrivner

Debra Scrivner

October 30, 2024

5  out of  5
rating by Debra Scrivner
"This is a great Agency very very helpful!!!!"
We responded:
"I love that we get to help you with all of your insurance needs. "
Profile photo of Sheldon Barnes

Sheldon Barnes

October 30, 2024

4  out of  5
rating by Sheldon Barnes
"Great experience, good decor, and Free snacks! I would highly recommend"
We responded:
"Thanks Sheldon, and thank you for the snack suggestion. I will definitely add Pringles to the rotation before we review your life insurance next time. "
Profile photo of Jenny Hawkins

Jenny Hawkins

October 30, 2024

5  out of  5
rating by Jenny Hawkins
"Lydias staff are always friendly and helpful!"
We responded:
"I am so lucky to have great customers like you. "
Profile photo of Marilyn Lewis

Marilyn Lewis

October 30, 2024

5  out of  5
rating by Marilyn Lewis
"Took care of some business this morning. Great experience"
We responded:
"Thank you ! And come by any time for a cup of tea and a chat. We enjoy seeing you !"
Profile photo of Alex Garcia

Alex Garcia

October 24, 2024

1  out of  5
rating by Alex Garcia
"I think she pays people for these good reviews. because i’ve heard from everyone to stay away… seems that she only replies to the good comments and not the bad. unfortunate because there’s maybe 6 places to get insurance in carson. oh well try your luck anywhere else but here"
We responded:
"Hi Alex. It does seem more pleasant to interact with people who like me, but I also enjoy learning more about what I can do to improve the quality of our customer experience. As you are neither a customer nor anyone we have ever quoted, this is more difficult, but hard things don't scare me. Feel free to stop in for a cup of coffee and a chat. Be sure to bring all of your bot friends. Let's make it a party. "
Profile photo of Joe Bookwalter

Joe Bookwalter

October 8, 2024

5  out of  5
rating by Joe Bookwalter
"Excellent help in installing my drive and save."
We responded:
"Thanks for stopping in Joe, Vanessa loves to help people with their "tech" and you are a quick learner! I enjoyed getting the chance to chat with you. "
Profile photo of Josie Chelotti

Josie Chelotti

September 21, 2024

5  out of  5
rating by Josie Chelotti
"Lydia and her team are wonderful to work with! They provide very friendly and professional service. I would absolutely recommend Lydia Romero State Farm!"
We responded:
"Thank you Josie. It's important to me that we have the opportunity to work with other small business owners, like you ! "
Profile photo of Curtis Horton

Curtis Horton

September 17, 2024

5  out of  5
rating by Curtis Horton
"Lydia is great, she is professional, polite and kind she is wonderful to work with. Her office is very efficient."
We responded:
"Thank you, Curtis. The most important part of my job is helping young drivers understand the importance of safety on the road and I enjoyed meeting with you and your niece. "
Profile photo of Vanessa

Vanessa

July 11, 2024

5  out of  5
rating by Vanessa
"This is the best State Farm agency I’ve have ever seen; It’s the best of the best!! Lydia and her team are amazing to work with! Not only that it’s the best decorated office#barbie🌷🎀"
We responded:
"Thank you Vanessa and I promise, if I ever give away the pink fridge you will get the first call. "
Profile photo of Robert Nuckles

Robert Nuckles

June 10, 2024

5  out of  5
rating by Robert Nuckles
"I called and got Barb she was so nice and helpful. She was also very knowledgeable about their products and she set me up right away with Katie my State Farm Insurance Team Member. Katie was great and pointed out where I was lacking in coverage. She helped set me up with new accounts for auto, homeowners and an Umbrella policy. if you drop by make sure you say hi to Kat and the boss Lydia. It’s so nice to have a LOCAL insurance company."
We responded:
"Thank you Robert for being a great customer AND for entertaining us. Stop by for fruit snacks and a cup of coffee any time. "
Profile photo of Greg Lehman

Greg Lehman

June 1, 2024

5  out of  5
rating by Greg Lehman
"Lydia and everyone in her office, especially Barb, always give me the best service ."
Profile photo of Natalie Norcutt

Natalie Norcutt

May 30, 2024

5  out of  5
rating by Natalie Norcutt
"Lydia and her team are great and so easy to work with!"
We responded:
"Thank you, Natalie! Customers like you make it so rewarding to do our jobs everyday. "
Profile photo of Frank Bleuss

Frank Bleuss

May 30, 2024

5  out of  5
rating by Frank Bleuss
"My family and I are very excited to continue working with Lydia, now at her own agency! Lydia has helped us for years, and we were originally customers with Marilyn (Mert) Lewis. What a relief to continue business with our favorite neighbor! Lydia and her team have always put our needs first and it was a pleasure to see that dynamic continue in the new office. She is a wealth of information regarding which policy best fits our needs, and was very effective in communicating the advantages, and opportunities that only State Farm can offer. Thank you very much Lydia!!"
We responded:
"It is always a pleasure to work with your family and I am so happy that I get to continue to be your insurance professional now that I'm an agent. "
Profile photo of Josh P.

Josh P.

May 30, 2024

5  out of  5
rating by Josh P.
"Lydia is nothing short of amazing! She was able to help my family bundle all of our policies, and made us aware of certain policies we didn’t know existed. Her depth of knowledge and welcoming demeanor made the switch over to State Farm a no brainer. In a world where change can happen in an instant, she has given me some serious peace of mind."
We responded:
"Thank you Josh! The team here at my office all know that our number one job is to help families protect their dreams . "
Profile photo of Rebecca Chappell

Rebecca Chappell

May 30, 2024

5  out of  5
rating by Rebecca Chappell
"From trailer and car insurance to hospital and life insurance policies, Lydia and team were so knowledgeable when helping us choose the right policies to fit the needs of our family. Lydia and her team made us feel like family from the moment we walked in the door."
We responded:
"I love it when you come in with your little girl. Someone besides me needs to eat the fruit snacks at the coffee bar and it's fun to watch her grow while we help your family when you need us. "
Profile photo of shari shaw

shari shaw

May 30, 2024

5  out of  5
rating by shari shaw
"Lydia and coworkers make you feel like One of the family and they do it they’re very best to provide you with the correct information"
We responded:
"Thank you Shari for the kind words. I'm looking forward to helping you even more in the future. "
Profile photo of Connie Webb

Connie Webb

May 30, 2024

5  out of  5
rating by Connie Webb
"Great service and team, friendly, knowledgeable and very helpful. Great atmosphere in the office."
We responded:
"I am always happy to see customers that I have known for a long time. It was so nice of you and Kenny to stop by on opening day and I'm looking forward to our next visit. "
Profile photo of Brynn Lehman

Brynn Lehman

May 30, 2024

5  out of  5
rating by Brynn Lehman
"Great customer service!"
We responded:
"Thank you Brynn!!! "
Profile photo of Gabriela Holden

Gabriela Holden

May 22, 2024

5  out of  5
rating by Gabriela Holden
"Was able to meet Lydia virtually and it was great!! Even got to meet her team while they met my dog on camera. Didn’t even know State Farm offered pet insurance. Great experience!"
We responded:
"Gaby, it was so nice to spend time reviewing your policies over Good Neighbor Connect and I'm happy that Reba the Golden Retriever is a customer now too! "
Profile photo of Aaron Christensen

Aaron Christensen

May 22, 2024

5  out of  5
rating by Aaron Christensen
"Lydia got me insurance for my new truck last minute notice! Process was so smooth and painless and had my id card a few moments later! A++."
We responded:
"I'm so happy for you and your really cool new vehicle. I love that you brought it here and showed the team all of the new technology. "
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Leslie Riewe

May 21, 2024

5  out of  5
rating by Leslie Riewe
"Lydia is SO knowledgeable! She truly cares about my family and I. She’s passionate about making sure that her customers are fully protected and goes above and beyond to find solutions for the future! The great service she and her team provides is second to none!"
We responded:
"Thank you for the kind words Leslie. Customers like you make my job easy ."
Profile photo of Justine von Rumpf

Justine von Rumpf

May 21, 2024

5  out of  5
rating by Justine von Rumpf
"Love Lydia and her whole team! They have insured cars for us outside of working hours and are always so knowledgeable. I love learning about all the protections and coverages that are available to me. Not just auto and home but insuring my ring, disability coverage and more."
We responded:
"Thank you, Justine and congratulations, to you and Aaron on your upcoming wedding. Everyone here is so happy for you and don't forget - you promised to save me a piece of cake"
Profile photo of Katerina Bleuss

Katerina Bleuss

May 21, 2024

5  out of  5
rating by Katerina Bleuss
"Can’t say enough good things about Lydia and her team! Not only is it the cutest environment, but they’re so knowledgeable too. They’re always looking for the best coverages and deals for your family."
We responded:
"Customers like you make it easy. We love that you stopped by with your dog Bella to get a snack and check on your homeowners policy. "
Profile photo of Dylan Hyland

Dylan Hyland

May 21, 2024

5  out of  5
rating by Dylan Hyland
"If you’re looking for an agent who cares about you and knows her stuff, definitely go to Lydia! Also, feel free to ask her all of your insurance questions! #asklydia"
We responded:
"Thank you for the review, Dylan I was happy to help and even happier that I had the answers you needed. "
Profile photo of Katelyn Lehman

Katelyn Lehman

May 21, 2024

5  out of  5
rating by Katelyn Lehman
"The team members are amazing. They know there stuff and can help with anything’s and everything !"
We responded:
"Thank you Katie. We love customers like you. "